GOOD QUESTIONS
We’re Glad You Asked. Check out a couple important studio policies and commonly asked questions below.
Q: WHAT IS YOUR RESCHEDULING/CANCELLATION POLICY?
A: If you need to reschedule or cancel your appointment, you MUST do so via phone call, email, or text. You will not be able to reschedule yourself on our online system, we will do that for you based on our availability. We MUST receive notice of your reschedule/cancellation 48 HOURS prior to your appointment or you will be charged $200. If you no call/no show you will be charged the full amount for your missed procedure(s).
PLEASE NOTE: If you reschedule your Cosmetic Tattoo Perfecting Session after 12 weeks from your initial Cosmetic Tattoo Session, you will be charged the regular 3-7 Month Color Boost Session fee of $150.
If you are running more than 15 minutes late, we may need to reschedule you and fees will apply.
Q: WHAT IS YOUR CHARGING POLICY?
A: The Goodface requires you to keep a card on file to book or hold any appointment time. By booking, you authorize your card to be charged in the event of a no call/no show or late cancel. If, for some reason your card is declined, you will be invoiced.
While we hate to charge people for late cancels, as a small business, we absolutely must.
Please consider whether or not our policy suits you prior to booking.
By booking, you have read and agree to all policies outlined.
Q: WHAT IS YOUR GIFT CARD POLICY?
A: Gift cards are valid for 1 year from purchase date and are non-refundable.
Q: CAN I BRING MY CHILDREN TO MY APPOINTMENT?
A: In accordance with Oregon State Law, we do not allow anyone under the age of 18 into our studio.
Q: HOW OLD DO I NEED TO BE TO GET TATTOOED?
A: According to Oregon State Law you must be 18 years old to get any cosmetic tattoo service. If you are not 18, we must have a doctor’s note to approve the procedure and your parent or legal guardian must be present.
Q: HOW LONG DOES IT TAKE?
A: Depending on the procedure, the initial sessions take approximately 2-3 hours. This includes discussing goals, mapping, color choice, and numbing time. The perfecting sessions usually take approximately 1.5-2 hours.
Q: IS IT PAINFUL?
A: The pain level for the various cosmetic tattoo procedures is considered pretty mild. On a scale of 1-10, we like for you to be at a 3. Of course, this is the goal, but varies a bit for each individual. Prior to the session your artist will apply a topical anesthetic to numb the area, and also reapply throughout the procedure. Topical anesthetics used may contain lidocaine, prilocaine, benzocaine, tetracaine and epinephrine.
Q: CAN I GET A COSMETIC TATTOO IF I HAVE A HISTORY OF KELOID SCARRING?
A: No, we do not work on clients that have a history of keloid scarring.
Q: CAN I GET TATTOOED OVER MY PREVIOUSLY COSMETIC TATTOO WORK THAT WAS DONE ELSEWHERE?
A: Possibly, but we MUST see your current tattoo, prior to booking, to determine if we are a good fit. Sometimes we may require you to get laser removal done first.
Q: CAN I GET TATTOOED IF I HAVE AN IRON DEFICIENCY?
A: You must be taking iron supplements 6 weeks prior to your appointment and 6 weeks following.
Q: WHAT WILL THE BROWS LOOK LIKE AFTER?
A: Redness is normal and will fade within a few hours after your appointment. You may also experience minimal swelling and this will reside within 24 hours after your procedure. Immediately following your appointment, your eyebrows will have crisp new hair strokes and as you heal, those precise lines slightly blur into a faintly thicker lines. Microbladed brows also appear darker in the beginning stages of healing and then gradually fade in the first few weeks after. Hair strokes fade approximately 10-30% once they are completely healed.
Q: ARE THERE CERTAIN MEDICAL CONDITIONS THAT MAY PROHIBIT ME FROM RECEIVING A COSMETIC TATTOO PROCEDURE?
A: Yes, we are unable perform a procedure if you are diabetic (unless you have a doctor's note) or if you have cardiac valve disease. If you have any autoimmune diseases, you MUST have a doctor’s note approving the procedure. People with certain allergies (especially if you are allergic to alcohol or heavy metals) should be very apprehensive about having this procedure performed. If you have a question regarding your eligibility, please email The Goodface.
Q: WHO IS NOT SUITABLE FOR THE PROCEDURE?
A: If you are using Accutane, have skin disease or irritations, have had Botox in the last 4 weeks, have gotten a deep tan or chemical peels in the last 4 weeks, are allergic to lidocaine, prilocaine, benzocaine, tetracaine or epinephrine, or anyone who has any serious medical conditions may require a physician's note.
* We reserve the right to refuse service to anyone who we deem not suitable for this procedure or for any other reason. Our tattoo artists make the decision to microblade an individual based on their own discretion. *
Q: CAN I GET A TATTOO IF I’M PREGNANT OR BREASTFEEDING?
A: No, you cannot receive a cosmetic tattoo if you are pregnant. However, if you are breastfeeding, we are able to perform the procedure with a provided doctor’s note of approval.
Q: CAN I GET THE MICROBLADING PROCEDURE IF I’VE HAD BOTOX?
A: Yes, but it is recommend that you get microbladed before you have your Botox treatment. If you have already had Botox, please wait 4 weeks to get your brows microbladed.
Q: RISKS AND COMPLICATIONS?
A: At The Goodface, we are licensed tattoo artists by the Oregon Health Licensing Office and certified in Blood Born Pathogens and CPR Training. We take all proper precautions for a safe session by using sterilized + disposable equipment, new + disposable needles, and in a sanitized environment. Should clients follow our pre and post care instructions, there should be minimal risks or complications . Although allergic reactions to the pigments are rare, it could be possible for certain individuals. We suggest a pigment patch test for individuals who have high skin sensitivities or are sensitive to: topical makeup products, gold, silver and nickel, and/or hair dyes. Patch tests should be performed 5-7 days prior.
Q: WHAT CAN I EXPECT AFTER RECEIVING A COSMETIC TATTOO PROCEDURE?
A: For a few days following your treatment, you may experience tightness and itching as you begin to flake or peel. DO NOT PICK OR SCRATCH. Let the entire area shed naturally to avoid the risk of losing pigment and/or cause infection. You can expect on average that your tattoo will appear darker than your desired color right after your procedure. On average, depending on the procedure, your tattoo will fade 30-60% within the healing process.
Q: HOW LONG DOES IT TAKE TO HEAL?
A: A cosmetic tattoo takes about 4-6 weeks to fully heal and the binding process to happen within the skin, but the first 7-10 days are when the peeling will happen.
Q: WHY DO I NEED THE PERFECTING SESSION?
A: The Perfecting Session (touch-up) is required 6-8 weeks after your initial appointment, due to the fact that outcomes vary and everyone heals differently. Pigments may need to be adjusted and/or areas where pigment may not have retained color will require reinforcement (all completely normal). This is when we refine your tattoo and where the magic happens!
Q: HOW LONG BEFORE I CAN GO OUT INTO PUBLIC AFTER A COSMETIC TATTOO PROCEDURE?
A: There is no restriction as to when you can go out into public. It is normal to experience a mild amount of redness or swelling. It is usually gone within a few hours - 24 hours after the appointment. Typically clients experience a "sunburn" feeling after they have received a tattoo. The skin may feel tight and tender after the procedure.
Q: HOW LONG DO COSMETIC TATTOOS LAST?
A: These procedures are semi-permanent, as the pigment is implanted only as deep as the epidermis (not down into the dermis as traditional tattoos). The area will naturally fade overtime. They typically lasts 1-3 years, depending on skin type (normal, oily, dry), age (youthful/mature), and how well you care for them. Skincare routine will also affect the lasting effect of the pigment: individual who tan, uses products with AHA or Glycolic Acid will fade more quickly, as your skin will resurface faster. Each individual's color retention within the skin will vary.
